Report by Duncan Williams for Pulman's Weekly News
Free digital skills sessions are to be launched at four libraries in Devon to help people build confidence using technology and accessing essential online services.
The initiative, starting in late November, will offer practical, one-to-one support tailored to individual needs, covering everything from using smartphones and tablets to accessing the NHS app, applying for jobs and managing online banking.
The sessions will be held at libraries in Newton Abbot, Ilfracombe, Cullompton and Sidmouth.
The project is aimed particularly at people who face barriers to using digital technology, including older people, those living in rural or isolated communities, and people with disabilities, long-term health conditions or mental health challenges.
Support will also be available to people who are unemployed or not currently in education.
The programme uses the Devon Essential Digital Skills Framework, developed by a local digital inclusion group involving voluntary organisations and NHS partners. It covers a wide range of practical skills to help people make greater use of digital technology in everyday life.
Alex Kittow, chief executive of Libraries Unlimited, said: “Being able to access and use digital technology is increasingly important in everyday life, but not everyone has the same opportunities or confidence to do so.
“Libraries have an important role to play in helping to bridge that gap. By offering friendly, practical support in local libraries, we can help people develop the skills they need in a way that works for them.”
The project will also help library staff and volunteers improve their understanding of the digital skills framework, enabling them to continue supporting people beyond the dedicated sessions.
Libraries Unlimited is working with Wellmoor and Devon Communities Together to deliver the initiative.
Jonathan Blyth, project manager at Devon Communities Together, said: “At Devon Communities Together, we believe strong communities are built when people have the confidence, skills and support they need to participate fully in everyday life.
“Libraries already play a vital role in bringing people together, and we’re excited to work alongside Libraries Unlimited and Wellmoor to help more people develop their digital skills in these trusted community spaces.”
The sessions are expected to begin in late November, with dates and times still to be announced.
Anyone interested in taking part can book through their local participating library or contact Devon Communities Together on 01392 248919.
The project is supported by funding from Arts Council England.
( Photo: Libraries Unlimited 📸 )